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Q: Where is your office located?
A: 1714 Columbus Ave., Waco, Texas 76701 Office Hours:
Monday thru Friday 8:30am 5pm Closed on Holidays.
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Q: How Much Is The Application Fee?
A: Once you have found your home, a $50 non-refundable fee is required on
each household. Heart of Texas Rentals has recently developed a new Rental
Application Policy allowing 1 Rental Application Fee per household. Believe
it or not, the application fee is not just a "random" fee as you might think.
Your application fee helps with the administrative costs of processing your
application, costs of credit reports, and more. It is very hard to work for
free, and we trust you will agree with this. It costs money to process
applications. We strive to keep our costs as low as possible. Many other
companies charge much more, sometimes twice as much as Heart of Texas Rentals.
We do NOT want a bunch of applications. Heart of Texas Rentals strives to
qualify every application submitted.
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Q: Do you have any rental programs?
A: DEPOSIT TO HOLD WITH YOUR APPLICATION
You must submit a dollar amount equivalent to the Security Deposit or more for
your "Deposit To Hold." Heart of Texas Rentals does not take a Deposit to Hold
without an approved application. This is a very powerful and strong benefit for
you. Your Deposit to Hold shows you are dead serious about renting this home and
you are not going to the shopping mall in search of dozens of homes. Once approved,
your Deposit to Hold money will be used for funds needed to complete the rental
agreement process. When You put a "Deposit To Hold" on a selected home, this home
will be immediately removed from the list of available homes, thus putting you in
the driver's seat. Heart of Texas Rentals prorated rent to the date of lease signing
which is scheduled with the applicant when the deposit to hold form is signed. If
you are moving from another town, the house will be held once approved until the
date you can come to the office to sign the lease. We do not charge rent until the
keys are given out, which is the same day the lease is signed. You may still move
in on your schedule. This is very helpful for folks who are moving to Waco, Texas
from another town.
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Q: What Does It Take To Qualify?
A: We are happy and pleased you are considering a Heart of Texas Rentals home.
We are very proud of our homes and believe you will be too. Our requirement
standards for qualifying to rent a home are simple and fair.
They Are:
- Your gross monthly income must at least 3 times the monthly rent.
- A favorable credit history.
- Be employed or furnish acceptable proof of required income.
- Good references from landlords along with being clean & responsible.
- Occupant limits of 2 persons per bedroom.
Bad Credit will NOT Prevent You from Qualifying! Compensating factors to qualify can be:
- Additional Deposit
- Pre-Paid Rent
- Co-Signer for the purpose of helping applicants qualify who do not meet the initial qualifying standards.
We look forward to working with you. Heart of Texas Rentals is committed to provide equal
professional service without regard to race, color, religion, sex, handicap, familial status,
or national origin of any prospective client or customer. If you have questions, call (254) 714-1000.
How to See A Home
You Can See a Heart of Texas Rentals Home ANYTIME YOU Choose!
Here's How:
- Visit Our Office
- SIGN Out a KEY! That's it, take your time, check out your potential future home,
and with confidence, you can return the key, fill out an application and capture the home you want.
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Q: When Can I See A Heart of Texas Rentals Property?
A: We check out keys from 8:30 - 4:00 PM Monday-Friday, or we can schedule
a showing on the weekend if the house is occupied. Full application processing
takes about 3-5 days to be completed depending on how fast required documents
are received from the applicant and how fast rental histories are returned to
Heart of Texas Rentals.
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Q: How Can I See A Heart of Texas Rentals Property?
A: This EASY to SEE a Home Program has been designed for YOU! Have you ever
checked out other homes and houses for rent while a leasing agent or landlord
is standing there or following you through the home. Isn't this just absolutely
nerve wracking on your part? You're trying to evaluate this house because it
will become YOUR HOME! Don't you want to take your time, walk through the house,
think about placing your furniture, rooms for your family members, laundry,
yard size, neighborhood and whatever else is a concern for YOU? You should be
concerned about making the right decision for this house to become your home.
Heart of Texas Rentals wants you to make the right decision.
Have you ever gone to see a home and found a landlord standing there watching you?
Following you room to room, trying to listen to your comments, and "eyeing you up"
evaluating you as a possible tenant? Isn't it horrible? Makes you feel like you have
to walk through the house quick and get out of there, doesn't it? Even worse, have
you ever been told "meet me there at 5 pm" only to find out you and 3 other folks
who want the same house are there at 5 pm also? Ugly, now you really have to go fast
to beat out the others and you really might not like the house but simply got caught
up in the excitement to BEAT the other folks. Heart of Texas Rentals has a special
program JUST FOR YOU! Because you've been there and done that, Heart of Texas
Rentals' "Key Sign Out" Program has benefits JUST FOR YOU!
Allows YOU to take Your time Check out your future home at your leisure -
Imagine where you'll put your furniture, sofa, kitchen table & chairs, Check
out the yard, the neighborhood. This might be YOUR HOME. We want YOU to make
the right decision. It's not much fun feeling pressure with somebody breathing
down your back or following you around room to room asking if you like it, being
put "under the gun" to make a fast and quick decision.
If You want these Benefits and more for you to check out your Home, Heart of
Texas Rentals has 1 Simple Easy Step for You, .... simply sign out a key!
We'll Have your key ready for you to sign out. Call (254) 714-1000.
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Q: How Long Does It Take to Process My Application?
A: Heart of Texas Rentals strives to process your application in 2-3 days depending
on the collection and response to requests of proper documentation and review.
(during business hours) If you submit your rental application at 3:30 pm on a Friday
afternoon, please understand your application will not start the collection and review
process until Monday morning. More information about processing applications: HOMES
labeled as "READY NOW" take priority over "expected available" soon. Sometimes
processing takes longer due to items beyond our control. Such things as verifying
your rental history sometimes requires written or faxed requests and former Landlords
do not always make you their top priority; however, we are successful at processing
your application within 2-3 days in most cases. IMPORTANT: Once approved, you have
24 hrs to properly complete your Deposit To Hold Form or Heart of Texas Rentals may
move to the next application for this property. We apologize for this 24 hour rule;
but, this prevents more problems than it causes. For example, imagine you want the
home on 123 Main Street and you learned an approved applicant is in front of you.
You know they have 24 hours from the time they are approved before they disqualify
their own application for not showing up, and now you can rent the home you wanted.
HOMES "EXPECTED SOON" "Upcoming" "Coming Soon" these applications are processed in
a timely manner, usually within 3 days. Sometimes processing takes longer due to
items beyond our control. Such things as verifying your rental history sometimes
requires written or faxed requests and former Landlords do not always make You their
top priority; however, we are successful at processing your application within 3
business days in most cases.
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Q: What about pets and animals? Animals May Be Allowed!
A: $25 pet rent, per month, per animal. Aggressive breeds are not allowed due to insurance.
Prohibited Animals:
Below are the breeds that are prohibited by most insurance companies.
Applications will not be accepted if you own one of these breeds. Non-disclosure
of prohibited animals on the premises will be grounds for immediate eviction.
- Akita
- Rottweiler
- American Stafforshire Terrier
- Pit Bull (or any mix)
- Bullmastiff
- Presa Canario
- Chow
- Wolf Hybrid
- Doberman Pinscher
- Husky
All pets must have a pet profile with Pet Screening created.
The pet application fee with Pet Screening is $20 for the first pet, $15 for
each additional pet, and $0 for assistance animal accommodation requests.
Please click this link to create an account and apply through Pet Screening.
You can easily share this information with all of the service providers in your
pets lives including: landlords, property managers, veterinarians, animal hospitals,
pet sitters, doggie daycares, etc.
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Q: What does "Approved Application Pending" mean?
A: Heart of Texas Rentals takes applications until a deposit has been paid and
then if it falls through, we put the home back on the market to rent and keep the deposit.
If the applicant ahead of you falls apart, the next application will be processed make
sure it is YOURS! If your application is "behind" or a back-up to the approved app pending,
and the status of the home changes to "rented," you will be notified of this action and will
be given the opportunity of returning your application fee or hold for another home. If YOU
WAIT to see what happens to this home, YOU might lose. Somebody else can submit a back up
application in front of you. Heart of Texas Rentals wants to rent all homes quickly and we do.
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Q: Do you participate in HUD's Section 8 Program?
A: Heart of Texas Rentals DOES NOT PARTICIPATE with the Section 8 program.
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Q: What should I consider before looking for a Home?
A: Even before you start looking for homes, find out what price home you can afford. In general, you can afford rent up to no more than one third of your net monthly income. More precisely, the price you can afford to pay for a home will depend on five factors:
- income
- cash available
- outstanding debts
- credit history
- current interest rates
These items listed here are consideration factors with renting a home.
The qualifying standards to rent are much easier than trying to qualify for a home loan to purchase.
The rule of thumb in renting a home is that the monthly rent should not be more than 30% of your net monthly income.
You can always pay rent in advance to avoid the income qualifier.
Co-Signers may be used to qualify for income.
